At Wichmann & Co, we believe business is built on people. It’s not just about what you sell or the services you provide, but how you make others feel when they interact with you. This week’s She Means Business luncheon with the Terrell Chamber of Commerce was the perfect reminder of that truth.

The Event

Hosted at Lula Mae’s Bistro, twelve women came together for an lunch of networking, sharing ideas, and building stronger connections. Events like this prove the value of stepping out, showing up, and putting yourself in the room where conversations happen. Whether it’s catching up with familiar faces or meeting someone brand new, networking opens doors that simply can’t be unlocked any other way.

While the networking was the heart of the event, there’s no denying the role that hospitality plays in creating memorable experiences. Chef Beverly and the team at Lula Mae’s went above and beyond to make everyone feel welcomed and cared for. From the thoughtful details in the meal to the genuine warmth in every interaction, it was a masterclass in customer service.

Exceptional service leaves a lasting impression, and it’s something every entrepreneur should take note of. When you take the time to go the extra mile for your clients or customers, you’re not just delivering a product, you’re creating loyalty, joy, and word-of-mouth that money can’t buy.

The Takeaway

Networking and customer service go hand in hand. Both are about relationships. Both are about making people feel seen, valued, and appreciated. And both have the power to grow your business far beyond the numbers.

So whether you’re hosting a client, attending a local chamber event, or serving someone for the very first time, remember this: people may forget the details of what you said or sold, but they will never forget how you made them feel.

A big thank you to Terrell Chamber for hosting such a meaningful event, and to Lula Mae’s Bistro for setting the stage with incredible service. We’re already looking forward to the next one.